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On our wavelength
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Internet Disconnect followed by Scam Call?

Hi all,

Something very strange just happened - has anyone experienced anything similar?

My MacBook lost internet connection, immediately followed by a call to my landline with an automated message telling me my Internet had been disconnected and to press '1' to speak to Technical Support and request a new router. I didn't proceed as this seemed so strange.

The number, just to help other people, was 01299 244786

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Alessandro Volta
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Re: Internet Disconnect followed by Scam Call?

Have you checked the 'Check Service Status' at the top of the page ?

If nothing is showing try phoning 0800 561 0061, this will tell you of more local issues that may be affecting your district. Be aware that it isn't a manned line.

+++++++++++++++++++++++++++++++++++++++++++++++++

Try a reboot to see if the Hub can renegotiate a connection using this method ...

Switch the Hub off using the small switch on the rear of the Hub next to the power cord and pull the PSU plug from the wall socket.

Give it a good 5 minutes put the plug back in and switch the Hub back on.

Allow the Hub a few minutes to fully restart then try your connection again.

***********************************************************************************************************************************

Mike Robinson
Semi-Retired Aircraft Engineer & Computer Based Training and Learning Designer for many of the world's Military Arms.

My Broadband Ping - Mike Robbo
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Alessandro Volta
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Re: Internet Disconnect followed by Scam Call?

Sounds like a scam call. Do you have any connectivity at all?

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