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Intermittent broadband

PhilT16
Tuning in

on ‎01-11-2022 17:53

Hi been having intermittent drop out in my broadband for about a week now.

 

Have a Hub 4 and the white light starts randomly flashing throughout the day.  Very frustrating, lasts a few minutes then goes back to normal, then an hour or so later does it again.

No issues on service every time I check but is becoming a nuisance now.

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2 REPLIES 2

Tudor
Very Insightful Person
Very Insightful Person

on ‎01-11-2022 19:59

Check with Area faults on 0800 561 0061 If you have a VM landline 150 this goes down to post code level. You could also try the web page status, but this is not recommended.


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2
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Martin_N
Forum Team
Forum Team

on ‎04-11-2022 08:36

Hi PhilT16,

Thank you for your post. I'm very sorry to hear about the issues you've been having with your broadband. 

I am happy to take a look into this for you. I will private message you now so I can confirm your details. 

^Martin

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