Intermittent Dropouts

[TeamFergus]

Having Issues with my connection which is really weird today.

https://www.thinkbroadband.com/broadband/monitoring/quality/share/325799417ca5c3b053d16e81d7247601d6... 

 Wondered if anyone had any suggestions

[jbrennand · Accepted solution]

if its just started today - see if there is a known fault first. As well as trying the “check service,” Area status webpage" (link at top right of this forum), also try the “free & automated” Service Status number - 0800 561 0061 - which usually gives the most up to date info. and tells you of more local issues down to postcode level.

[TeamFergus]

Thanks thorough, I will try and do this in future also. I always check my status online but not via the number which gives more detailed info. Silly you have to call a number and check the net site.

[Tudor]

Online status is pretty useless, it only reports when a very large number of users are affected. The phone number goes down to post code, so it’s much better. 

[Zoie_P]

Hi TeamFergus, 

Thanks for your post. I have managed to locate your account and can see all looks okay.

Are you still having issues?
Zoie