Installation anomoly?

[BP70]

• Want to do speed checks around house to order pods or whatever ?
• Virgin connect app can't find the hub
• Looks like Hub 5
• No internal wall socket
• No ethernet cable to hub
• Instructions to check installation are therefore meaningless
• Next steps please. TIA

[Client62]

Whatever is the best option i.e. VM Pods are a royal pain the the rear !

[Matthew_ML]

Hey BP70, thank you for reaching out and I am sorry to hear you are having some issues ordering a pod.

Also a warm welcome to the community, I will send you a DM now to order some. 

[jbrennand]

Whilst waiting on pods - Just run speed tests on wifi and ethenet cable connected devices.  Use a computer/laptop and phones at    https://speedtest.samknows.com/ - or -  https://www.speedtest.net/    Make a note of the speeds you are getting and report back here.

[Matthew_ML]

Thank you for posting this, we managed to send the person above a PM.