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Xquisitad1
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Instagram issues on WiFi

Hi. Very frustrated not being able to load simple videos and content on Instagram. Works just fine on 4g. Virgin, sort it out. 

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Moderator
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Re: Instagram issues on WiFi

So we can investigate further could you please confirm if this was this happening on multiple devices and if other social/streaming sites were also affected.

Many thanks

Ralph_R
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Neilr3
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Re: Instagram issues on WiFi

I have this issue there seems to be no help to fix it. Is there anyone who can help??

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jenwithonen
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Re: Instagram issues on WiFi

Been happening on multiple devices for us (ipad, iPhone, Android phone and laptop). Only instagram and only on wifi. Sort it out please Virgin!

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Flavioki
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Re: Instagram issues on WiFi

Yes, it happens on all devices. Speed test is fine... checked all the boxes: resetting phones, deleting and re installing apps, all updated installed, disconnecting all other devices. But still, internet is fast except for Instagram. Virgin, sort it out please. 

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