In need of a wifi extender

[AstroElf]

Hi - I'm a new customer and since installation all is great except the WiFi is poor at one end of the house. I cannot move the hub, it has to stay in its current location.. which was the same place as my BT hub.

Anyway, to the point, I need to a WiFi extender to cover the other half of the house but none are available on the Virgin store.

How does one actually go about acquiring one of these?

Many thanks

[Nigel1971]

I was told you can get them on Amazon

[AstroElf]

Thanks Nigel. I've looked but have not seen anything specific to Virgin Media. In the meantime I don't think I fancy choosing something generic to then have all the setup issues.

[jbrennand]

See this
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VM now supply “wifi Pods” (no longer doing cheap and cheerless “boosters”). However, their Pods are only free to customers on the 1GB, Volt (or old Ultimate Oomph) packages - is that you? If so they are worth trying - they should work for you. Its now called… Wifi Max see…….

https://www.virginmedia.com/wifi-max

You can call  0800 064 3850 to order the first one - or follow instructions on that website - or just wait here for a VM person to respond in a day or two and they will sort the first one for you . If you call dont get fobbed off by the offshore CS agents' saying you aren’t eligible it will be £5 or £8 month - you are… and it wont be - just look on the webpage.

If not free to you… you will be charged £8/month (note - BT charge £10/mo for their whole home wifi solution). It’s a simple solution and should work for you. However, you would soon pay off that cost by buying your own wireless solution that will be yours to own and use forever, although the VM Pods should be a simpler option.

You would need to get either a… (1) Mesh System, (2) Wireless router, (3) Wireless access point (4) A combination of (2,3).

£30-100 (that’s ~4->12 months of Max Pod rental) should sort it for most customers with an average property and usage.