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mysterioussines
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Message 141 of 653
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Re: IPhone iOS 11.4.1

Mine is still connected after 40+ minutes. Im not sure if the 'lag" in updating is it actually reconnecting automatically after disconnecting. Anyhow, this is far more useable and less inconvenient for me than it was before.

I hope Apple are on the case.

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AndyMighalls
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Message 142 of 653
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Re: IPhone iOS 11.4.1

Tried to see if I could get any response from Virgin Media over Twitter. They just said to post on the forums & a technicial expert will get back to us as soon as possible & the forums aren’t an immediate form of communication. I said this thread had been here a week and no response & they repeated that they would be in touch as soon as possible...

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LSmartV
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Message 143 of 653
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Re: IPhone iOS 11.4.1


@AndyMighalls wrote:

Tried to see if I could get any response from Virgin Media over Twitter. They just said to post on the forums & a technicial expert will get back to us as soon as possible & the forums aren’t an immediate form of communication. I said this thread had been here a week and no response & they repeated that they would be in touch as soon as possible...


🙄 Very disappointing! I’m already shopping around. 

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AndyMighalls
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Message 144 of 653
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Re: IPhone iOS 11.4.1

A lot of articles popping up about the issue now including this one: http://piunikaweb.com/2018/07/21/did-ios-11-4-1-update-mess-up-your-apple-devices-wifi-connectivity/

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smathan
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Message 145 of 653
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Re: IPhone iOS 11.4.1


@AndyMighalls wrote:

A lot of articles popping up about the issue now including this one: http://piunikaweb.com/2018/07/21/did-ios-11-4-1-update-mess-up-your-apple-devices-wifi-connectivity/


The more publicity the better, then VM/Apple might try and work together and resolve this issue.

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slippyone
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Message 146 of 653
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Re: IPhone iOS 11.4.1

Excellent! People have been contacting me on Twitter with the same problem with IPads and IPhone. Virgin or Apple accepting responsibility. Shameful really considering how much money we spend on service and products. Routers and Apple products are now  not for for purpose. 


@smathan wrote:

@AndyMighalls wrote:

A lot of articles popping up about the issue now including this one: http://piunikaweb.com/2018/07/21/did-ios-11-4-1-update-mess-up-your-apple-devices-wifi-connectivity/


The more publicity the better, then VM/Apple might try and work together and resolve this issue.


 

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Sephiroth
Alessandro Volta
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Message 147 of 653
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Re: IPhone iOS 11.4.1

The last time this happened (with the MacBook), the accusations flew thick and fast. See https://community.virginmedia.com/t5/Networking-and-WiFi/Macbook-Pro-very-temperamental-with-Superhu... . It turned out to be an OS problem resolved by the Sierra OS release.

The moving parts in this case are (in terms of WiFi chips):

iPhone 6S: Broadcom BCM4345
iPad Air 2: Broadcom BCM4339
iPhone 8+: Broadcom BCM4361

SH2: Qualcomm AR9344-BC2A(802.11n) - Master
SH2: Qualcomm AR9580 5GHz

SH2AC: Qualcomm AR9557 (802.11 a/b/g/n) - Master
SH2AC: Qualcomm AR9880 (802.11ac)

HUB 3: Qualcomm AR9382 (802.11 a/b/g/n) - Master
HUB 3: Qualcomm AR9880 (802.11ac)

I'm wondering whether this is an 802.11ac implementation issue in the ios in respect of the iPhone 6S and iPad Air 2.



Seph - ( DEFROCKED - My advice is at your risk)

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Sephiroth
Alessandro Volta
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Message 148 of 653
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Re: IPhone iOS 11.4.1

Btw, I found the following in my SH2 notes. I can't recall the attribution (could have been Philip Hornby) but "10 minutes" stands out in the text: But prolly a red herring.

"Control of the wireless-side [SH2], seems to be achieved through a proprietary Netgear protocol. Listening to the (customer) LAN with Wireshark, there is a data packet broadcast from the modem software, directed at MAC address 00ː03ː7Fː:FFːFFːFF. This is transmitted every ten minutes - and I do not understand its contents; neither does Wireshark, it's not a known protocol. Presumably there is reply from the AR9344 that doesn't pass through the switch to the LAN.

Turning off the ethernet port (eth0) on the AR9344 [IP:192.168.100.254], causes the PUMA V software to declare some sort of state-of-emergency and cease functioning. However, changing the IP address has no effect - even if changed to a different subnet. I therefore speculate that there is constant burble of traffic, outbound from the AR9344 to the PUMA V, using the afore-mentioned Netgear protocol."



Seph - ( DEFROCKED - My advice is at your risk)

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smathan
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Message 149 of 653
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Re: IPhone iOS 11.4.1

I wonder if VM Technicians will make an appearance on this thread today.... not holding my breath 🙂

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wapadam
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Message 150 of 653
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Re: IPhone iOS 11.4.1

Another +1 for this issue, we've been experiencing the wifi drop-out ever since updating to iOS 11.4.1

  • iPhone SE
  • Super Hub 2

Totally fed-up with the lack of response and am now shopping around for other providers . . .