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I wanted disconnected my services

Harpreet_cheema
Just joined

on ‎30-01-2023 08:29

Hello team,

 

I want to disconnected my services from virgin as soon as possible because from tomorrow I am not longer to use the service.

I have broadband connection please help me how to disconnect the service as soon as possible urgently.

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DJ_Shadow1966
Very Insightful Person
Very Insightful Person

on ‎30-01-2023 12:57

Hello

You will need to call in as this is beyond the scope of the forum team, and you will also have to give 30 days notice of termination.https://www.virginmedia.com/help/contact-us
Regards Mike

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Matthew_ML
Forum Team
Forum Team

on ‎01-02-2023 13:17

Hey Harpreet_cheema, thank you for reaching out and a warm welcome to the community.

As mentioned we don't deal with cancellations on the forum.

If you wish to give your 30 days’ notice you can do it  by just sending a text with a description of the cancellation to 07533 051809 this will go into a queue, or you can send a letter to Virgin Media, Sunderland, SR43 4AA.  

I can also see you spoken to the team after you posted this, did they manage to help you out? Thanks 

Matt - Forum Team


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