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I can’t unpause my device

Anonymous
Not applicable

on ‎16-05-2023 18:07

I’ve paused my kids Roku device so my kids could go to bed early but the next morning it wouldn’t allow me to unpause it. It would say “oops! Something went wrong”. How can I fix this

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1 REPLY 1

newapollo
Very Insightful Person
Very Insightful Person

on ‎16-05-2023 18:20

have you tried  performing  a pinhole reset?

Remove all ethernet cables from the hub, and keep the reset button pushed in for a timed 60 seconds, then leave the hub alone for 6 or 7 minutes whilst it settles down. This will reset the SSID, wifi password and settings password back to those printed on the base of the hub.

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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