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I am not getting my virgin broadband confirmation date

Joining in

Hello, I have ordered a student broadband into the place I have just moved in which previously had virgin media but I have not recieved a confirmation for my delivery date or the package please help



Problem sorter

Hi @Khaisel 

Thank you for reaching out to us here, welcome to the community.

I am sorry to hear that you haven’t received full details of your order, I would like to take a look at this for you and see what I can do to help. In order to do so I will need a little bit more detail so I will send you a private message.

Thank you



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