on 11-05-2022 08:13
Good morning all.
Just want to find out when hub5 is available in general speaking to order one?
on 11-05-2022 08:51
You don't really order one unless it's needed for a speed upgrade to your service or you have faults/issues and it's the only replacement.
on 11-05-2022 09:08
@McKenize333 wrote:Good morning all.
Just want to find out when hub5 is available in general speaking to order one?
Unless you get an invite, you'll have to wait until VM makes an announcement on when the Hub 5 gets released.
on 11-05-2022 09:36
Was told by someone within VM, that the HUB5 is still in test phase.
on 11-05-2022 12:22
@RedGooner wrote:Was told by someone within VM, that the HUB5 is still in test phase.
Officially it's in soft launch (??) and they are still working on the firmware for VoIP and Pods compatibility. I would imagine once these are all sorted, amongst other reported bugs, it will be ready to go. 🙂
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
on 11-05-2022 13:06
Even when the Hub5 becomes generally available, I expect it to be provided initially for all new installations and probably upgrades to 1G. I will not be an "I want a Hub5, send me one" situation.
on 11-05-2022 15:35
I also want a SH5, as its got a 2.5Gbps NIC port on it. My current external router is 2.5Gbps ready.
on 13-05-2022 18:57
Hi McKenize333, thanks for posting and welcome back to our community.
Thanks for expressing an interest in the hub 5. I can see that our fantastic community members have given you correct advice. The only thing I can really add is, when there is an announcement, it will show, here.
Regards
Lee_R
on 14-05-2022 08:22
Yeah it showed up there some (checks yellowing notes) seven months ago https://news.virginmediao2.co.uk/virgin-media-launches-its-first-ever-wifi-6-broadband-router/
on 14-05-2022 08:47
@McKenize333Why would you want a Hub 5? According to your sig details, you've got a Hub 3, so not on a 1 Gbps connection, and therefore the 2.5 Gbps port on the Hub 5 won't help you, and you've already provided your own router of a far, far superior grade to the Hub 5, so there's no value in the Hub 5's router capabilities. If you currently want to move to 1 Gbps, then the Hub 4 is perfectly acceptable, and the marginal limitation of 1 Gbps ports versus the potential 1.1 Gbps potential is hardly worth worrying about.
And as somebody currently running a Hub 5 in modem mode having moved from a Hub 3, I can assure you that any claims around the supposed superiority of Broadcomm to Intel innards is misplaced, there's no measurable or perceivable difference in performance on latency critical uses.