Hub5 Kindle connection

[Alan9377]

Received new Hub5, installed with no other problems but my Kindle rejects the (unchanged) passphrase and hence won't connect to wifi. Any reason, any fix?

[Alex_RM]

Hi Alan9377,

Thanks for posting and welcome to our community 🙂

Sorry to hear you're having some issues with your Kindle connecting to your WiFi. 

Have you tried a pin-hole reset of the hub and attempting to connect with the Kindle again?

Alex_Rm

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Try deleting the WiFi connection on the Kindle and re-creating it. 

[Alan9377]

Thank you both for this. As a result of these hints the problem has been solved by a soft reset of my Kindle. Perhaps it retained some vague memory of the previous hub even when it was no longer here.. 

[Martin_N]

We're glad to hear that is sorted for you now Alan9377.

^Martin