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Hub4 - stopped working

Kevin179
Joining in

on ‎04-06-2023 20:52

Just wondering if anybody has had problems with their hud4 stopping working 

 

 

[MOD EDIT: Subject title changed for clarity]

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2 REPLIES 2

Tudor
Very Insightful Person
Very Insightful Person

on ‎04-06-2023 21:05

The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post.


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2
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Beth_G
Forum Team
Forum Team

on ‎07-06-2023 09:23

Hi Kevin179,

Thanks for your post, apologise for our delayed response and for the broadband trouble.

I've had a look from this end and can see that you were able to speak with our Faults Team and arrange an engineer visit. Do let us know how it goes and if there's anything else we can assist you with in the meantime.

Kind regards

Beth
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