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Hub4

deano475
Joining in

I can’t get the virgin connect to connect with my hub 4

4 REPLIES 4

Adduxi
Very Insightful Person
Very Insightful Person

It’s a bit flakey. Keep trying for a few days. Make sure you are on the VM WiFi and not using a VPN. 

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Martin_N
Forum Team
Forum Team

Hi deano475,

Thank you for your post and welcome to the community. 

I'm very sorry for any issue you're having with your Virgin Media Connect App. 

What error message are you getting on the app when you try to connect?

^Martin

HUD not found they should ask sky tv there hub security is the best 

Hi deano475

Thanks for coming back to the thread. You're not using a VPN or got any anti-malware software on the device have you?

Best wishes.

John_GS
Forum Team


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