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Hub3

Tomgr95x
Just joined

on ‎29-11-2021 23:14

So, at the request of my mother. I went into our router settings to change our wifi password. It then disconnected us and I tried to enter the new password I put. 
I keep getting messages on all my devices saying it’s the incorrect password. 
So I then change it back to the original factory password. And still, I am getting messages on my devices saying that it’s the wrong password. I have input both the new and old password and not one are working. I have rebooted my modem several times and nothing has changed. And I can no longer get into my settings to sort it out as I can’t connect my phone to the wifi. 

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2 REPLIES 2

Tudor
Very Insightful Person
Very Insightful Person

on ‎29-11-2021 23:27

Do a pin hole reset, it will set the hub back to the settings displayed on the bottom of the hub. Do not forget that there are two passwords, the WiFi one and the hub’s admin one, both will be reset. 


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2
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Ayisha_B
Forum Team
Forum Team

on ‎04-12-2021 11:25

Hi @Tomgr95x,

 

Welcome to our Community Forums and thanks for your post.

 

Sorry to hear you're having some issues with the password not being accepted. 

 

As @Tudor has advised, a pinhole reset should help clear this. Did you manage to get it sorted?

 

 

Ayisha_B
Forum Team

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