Virgin Media Community

[GF6]

Having seen several other threads on this subject I could do with some help too. 

The hub is on an open ventilated shelf. I have rebooted several times, including pinhole reset but still red light. Initially (a week ago) the Wi-Fi seemed ok but now it is very flaky with very variable download speeds. 

[Adri_G]

Hi there GF6, thanks for joining our help forums and a warm welcome to our community.
Thanks for posting and sorry to hear of the hub red light issue.

We'll be more than happy to help with this, I will need to send a PM to you shortly so we can have a better look.

Please, check the top right-hand side of our page to find a purple envelope.
Click on this and you'll see my message.