on 14-05-2022 23:39
Hi my hub3 made a crackling sound and stopped working with no power at all to it how do I get a new one as internet is the only thing I have and I use it for the tv
on 15-05-2022 08:23
@jackgardener65 wrote:Hi my hub3 made a crackling sound and stopped working with no power at all to it how do I get a new one as internet is the only thing I have and I use it for the tv
Have you checked the power connections are all good and plugged in properly? Check switch on/off?
If so and still not working - ring VM or wait here for a rep to arrange a technician visit.
on 17-05-2022 09:19
Welcome to the community.
Sorry to hear you're having issues with your Hub at this time. I can see on our system that you have already spoken with us and appear to have this resolved already. Please let us know if you have any further questions or concerns, we'll be here to help if needed.
All the best,