Hub3 and WiFi pods

[nick67]

Hi there,

I recently moved into my new property, and had my Hub3 transferred, and my connection upgraded to a 500Mbps contract (and have Volt as well)

I do have some weaker spots in the WiFi, and want to try out using some WiFi pods to see whether it will resolve the issue?

Is this still a case of phoning customer support to order 2 of these pods?

Thanks in advance!

[jbrennand]

See this...
__________

Its now called… Wifi Max see…….

https://www.virginmedia.com/wifi-max

You can call  0800 064 3850 to order the first one - or follow instructions on that website - or just wait here for a VM person to respond in a day or two and they will sort the first one for you . If you call dont get fobbed off by the offshore CS agents' saying you aren’t eligible it will be £5 or £8 month - you are… and it wont be - just look on the webpage.

[Gareth_L]

Hello nick67.

Thanks for your first post and welcome to our Community.
Sorry to hear you are having an issue with Wi-Fi coverage.

I can assure you as a Volt Customer, you can have a maximum of 3 pods free.

We can only send one out at a time.
I'd like to take a look into this for you.
If you don't mind, I will need to send you a private message to pass security. 
If you can check the purple envelope top right of your screen that would be great. 
Regards     
Gareth_L