Hub has a red light showing

[ChristianR1]

My router hub has a red light, not white as it should be. Still working and not hot. Any ideas?

[Oyster]

Is it in modem mode, or router mode?
If it is in router mode put your ethernet cable from your own router 
into the ethernet port nearest the VM coaxial cable.
If you get no luck with that after 10 minutes reset the hub using a pin or small nail, or ballpoint pen.
follow the instructions on how to reset the hub
Once the hub is reset you should get a good connection
plug a computer in directly
not via a router or switch
It should now work

[legacy1]

In router mode?

[Hayley_S]

Hello @ChristianR1,

Welcome, thanks for posting.

I am sorry for the issues with your Hub.

Can you please tell me if this is effecting your connection? Is everything still working with the red light on?

Many thanks,