Hub Fault

[Daveyclak]

We had internet installed on Thursday. Speeds have been well below what was advertised. Today, the internet is intermittent and the hub is showing an orange light. Having read similar posts and FAQs, this should not happen and can only mean a fault with the hardware. I have tried several factory resets and the problem remains. Please advise. 

[Daveyclak]

 

 

[Steven_L]

Hey @Daveyclak,

Welcome to the community and thanks for taking the time to post your connection issues here.

I have been able to locate your account and ran some checks on your connection, there doesn't appear to be any issues with your connection or in the local area.

How has your connection been running since Saturday? 

Regards,

Steven_L

[legacy1]

Time to look at better wireless routers with 1Gb ports and put the in modem mode.

unless you want to battle for a new/used hub.

[Daveyclak]

It's been working fine today. 

[David_Bn]

Thanks for the update @Daveyclak

Do feel free to come back to us if you're experiencing any future faults and we'll be happy to help where possible 

Kindest reagrds,

David_Bn