Hub Connection

[MCam]

My Windows 11 laptop keeps connecting to one of my wifi pods rather than the hub. This happens even when I'm only a few feet away from the hub and means my wifi speeds are greatly reduced. It doesn't happen with any other devices.

Any ideas how to fix this?

[Client62]

Move the WiFi Pod further away from the Hub.

[legacy1]

Guess the pods are better then the hub

[Zoie_P]

Hi @MCam 👋,

Thank you for your post and welcome to our forums 🙌

I am sorry you are having issues with your pods and connection. As @Client62 and @legacy1 have advised you would need to move your pod away from your hub.
I have checked our systems and can see there is a capacity issue on your 2.ghz frequency. I would advise having more devices connected by ethernet when you can and a reboot may help, I can see you have not rebooted in 9 days. 
I have checked the WiFi health and all looks fine. 

I would also advise getting our connect app which you can find 👉 here, this will give you more of an insight into your devices and equipment.
Please keep us posted on this 😊

Thanks,

Zoie