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Hub 5 upgrade?

Joining in

Wondering if I can get a free upgrade to the Hub5? We get good signal in front room but me n both kids all game in the furthest corners of the house and suffer with low download speeds and drop out. Thanks


Joining in

Oh we currently have the hub 3.


Don't assume a change of Hub will make the slightest difference to Wi-Fi coverage ( range ).

If you need to extend the coverage to more of your home look for a Wireless Access Point that can be placed exactly where needed or perhaps a Wireless Repeater / Extender.

For into ... to cover 2 levels and 12 rooms we have a Hub 3 in Router mode + 2 Wireless Access Points.

Nope. Only new Gig1 customers get those. You are better off putting the Hub 3 in modem mode and using your own better router. Or else see

I'm not a Very Insightful Person (just a little bit, sometimes). I don't work for Virgin Media (but then nor do any of the offshore customer service agents).