on 30-01-2022 00:12
Does anyone have a clue when the trial will be done and this router sent out to existing customers? A realisitic release date would help. Im looking to get the best out of my hub 4 but is limited by its 1gig ports.
on 01-02-2022 18:39
@jhuk wrote:What has that to do with my post and I will post it in every thread that needs it?
You have both been here long enough to know people are either too stupid or too lazy and do not use search, if they did there would be a lot less threads in every forum as less dupes.
Well, yes.
You also asked "since when was it on trial" - again that could have been discovered by you carrying out a search - or do you fall under one of your categories described for people who don't do searches?
on 02-02-2022 03:07
No I did not ask that as it was rhetorical?
on 16-02-2022 22:24
I rang up VM and they say that the hub 5 has an imminent release now, its Feb 16th 2022. A few days time i was told by VM via whatsapp. This is when all customers can order it. I hope this is true.
Looking to use it in modem mode connect that 2.5 wan to my tp link ax11000😍
on 16-02-2022 22:27
@waqyboy wrote:I rang up VM and they say that the hub 5 has an imminent release now, its Feb 16th 2022. A few days time i was told by VM via whatsapp. This is when all customers can order it. I hope this is true.
And you believed what the, no doubt, offshore customer support told you? Of the naivety of youth 😃
Be vary, vary careful what you wish for........
on 23-03-2022 21:00
Vm are full of crap... I have been suffering with a defective hub 3 for nearly 4 months & they keep telling me that they have no idea of a release date...
on 26-03-2022 10:51
Hi @Dazz285
Thanks for your post. I'm sorry to hear you've been suffering with your Hub 3, what issues have you been experiencing? I'd love to help get that sorted from here.
Regarding the Hub 5, we’re currently rolling the Hub 5 out in phases, and we’re emailing specific groups of customers over time to invite them to order ahead of a wider launch in 2022. Only customers who receive the email invite will be able to order for the time being, apologies for any disappointment caused.
Kind regards,
Serena
on 29-03-2022 17:04
First-quarter of 2022 has gone & still no Hub5 information.. Perhaps you should look after your long-term customers who are having issues first?
I have had an engineer around who has confirmed that my hub3 is indeed defective & I have read that your Hub4 is no better so I will wait for the Hub5 but I will not wait forever as Sky has some very good offers.
on 29-03-2022 17:16
on 29-03-2022 17:27
@Dazz285 wrote:First-quarter of 2022 has gone & still no Hub5 information.. Perhaps you should look after your long-term customers who are having issues first?
I have had an engineer around who has confirmed that my hub3 is indeed defective & I have read that your Hub4 is no better so I will wait for the Hub5 but I will not wait forever as Sky has some very good offers.
if your hub3 is defective the tech will change it for another hub3 more than likely - are you actually saying its faulty or you just dont like the spec or whatever and what has the hub4 to do with a defective hub3 that in fact may be ok but not to your liking
and why would VM want to send you a hub5 with or without their soft launch strategy - whatever that is
a
on 29-03-2022 17:36