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Hub 5 issues

AndyC15
Joining in

on ‎25-01-2022 20:47

Hi


I’ve Installed the Hub 5, great coverage, tablets phones and my laptop all run ok, apart from my wife’s laptop Microsoft surface. It finds the connection, just won’t work on it no matter where she sits nothing will load. I’ve had to use a 2nd WiFi (edimax 2.4G) in the room next door so she can log on this for work. Her company IT department say laptop software etc is fine it must be hub. 

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2 REPLIES 2

gary_dexter
Alessandro Volta

on ‎25-01-2022 20:50

Yes it’s the hub. Known issue. Many posts about it on here

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I do not work for Virgin Media - all opinions expressed are of my own and all answers are provided from my own and past experiences.
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DPG55
Joining in

on ‎18-11-2022 22:25

Hi, in the hope you get this post. How did you set up the Edimax as in damned if I can't get mine set up. 

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