Hub 5 flashing blue light

[simbobrady]

Had my Internet completely drop. My router has a flashing blue light. I have attempted  to reset and hard reset which has failed, still got flashing blue lights  with no Internet.

[Luxoflux]

Same problem, Virgin trial in the WF4 area.

[Adduxi]

Try checking with Area faults on 0800 561 0061 or if you have a VM landline 150 as small local faults are not listed on the VM status page.

[simbobrady]

Hi thanks for the tip. Unfortunately no issues with broadband in my area according to this

[eateggs]

I'm in s72 postcode area s hiendley just down the road mines gone off as well on the trial tried ringing virgin gave up on them,

[Keltosh]

Yes we are the same, internet disconnected , tried hub 5 reset but blue light on the hub flashing. Area 14 

BD20.

Regards.

[Ayisha_B]

Hi @simbobrady 👋,

Welcome to our Community Forums and thanks for your post. 

I am sorry for any issues with your service.

Checking our systems, I can see you were impacted by an area outage but this has been verified as resolved. 

Let me know if you still have any problems.