on 15-11-2022 22:19
Just got the hub 5 and it constantly drops connection.
I have reset and rebooted several times and nothing seems to fix the issue.
on 16-11-2022 15:29
on 16-11-2022 18:34
Thank you mate I'll give it a try
on 18-11-2022 18:41
Thanks for your post on our Community Forums @John83, and welcome back to our Forums!
Can you please confirm how the services have performed since your most recent post?
I've been able to look into the local area, as well as your hub and there are no issues that appear to be flagged.
Kindest regards,
David_Bn
on 14-02-2023 17:47
Did not work
on 16-02-2023 18:49
Hi John83 👋,
Thank you for your reply. I am sorry you are still having issues with your service.
I have taken a look and can see there are some issues with your upstream that require a tech.
I can get this booked in for you, I will pop you over a PM getting some details and we can go from there, just keep an eye out for the little envelope 📩
Thanks,
Zoie