Hub 5 constantly disconnecting

[Chrisb2456]

I have upgraded to a hub 5 and have the worst internet connection in the world it goes down constantly and has to be rebooted or reset every day.

I am supposed to work from home. Thank god for mobile hot spot

[Chrisb2456]

@ash c it has been good all week. Thank you

[Reece_MH]

Hi Chrisb2456,

Thanks for the update on this. I'm glad to hear things are now looking to be resolved. If you need anything else, please feel free to create a new post and we'll be happy to help.

@Jacquimark, please refrain from posting on multiple threads as this is against the House Rules. I can see that one of our team have responded on another thread, and will continue assisting from there.

Thanks,

[Jacquimark]

Or what! You’ll cause multiple dropped Wi-Fi issues or make me restart my hub every day!!

[Kain_W]

I can appreciate the frustraiton caused during any service issues,

Sending messages within multiple may further delay a response in any previous threads that you have opened.

I can see that you have been invited into a PM from checking so to avoid any confusion I'll allow responses to occur from there.

Regards,