Hub 5 and Wifi Pods

[dnwilson01]

I have just received an email from Virgin to say that the Hub 5 has been upgraded and is now compatible with the Wifi pods and the virgin connect app. When is scan in a couple of places in my house , the app says the connection is poor and then takes me to a page about the pods, but there is no way of ordering these. How does one order pods when on the Volt package?

[jbrennand]

See this
_______

You are eligible for free pod(s).

Its now called… Wifi Max see…….

https://www.virginmedia.com/wifi-max

You can call 0800 064 3850 to order the first one - or follow instructions on that website - or just wait here for a VM person to respond in a day or two and they will sort the first one for you . If you call dont get fobbed off by the offshore CS agents' saying you aren’t eligible it will be £5 or £8 month - you are… and it wont be - just look on the webpage.

[Paul_DN]

Hi dnwilson01,

Thank you for reaching back out to us and welcome back, sorry to see you have been unable to order the pods, you can do this here 

Regards

Paul.