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Hub 5 and Modem mode

Callinder
Dialled in

I'm a tad confused. On the surface, as I want to use a Mesh system, setting the Hub 5 in modem mode would be a piece of cake. That was until I read numerous posts saying it had been disabled or there was a problem. Of course I checked the official VM advice and saw this -

How do I put a Virgin Media Hub into modem and router mode?

How to turn on modem mode on the Virgin Media Hub 3, 4 or 5* and Super Hub 1, 2 or 2AC

I noticed the * and found this -

*Not currently available for Hub 5x

Can anyone say what this means because to me this indicates modem mode for the Hub 5 is NOT available.

1 ACCEPTED SOLUTION

Accepted Solutions

g0akc
Problem sorter

I can't be sure that the Hub 5 supports modem mode (I presume it does) but I do believe the Hub 5x is not the same as the Hub 5 - see THIS link 

The Hub 5x is for full fibre connections - where there is a fibre to the property, not a coax - what type of cable comes into your house?  

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I know a bit about Wi-Fi, Telecoms, and TV as I used to do it for a living but I'm not perfect so don't beat me up... If you make things you make mistakes!

See where this Helpful Answer was posted

5 REPLIES 5

Cardiffman282
Super solver

It's available on the 5 but not on the 5X. 

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g0akc
Problem sorter

I can't be sure that the Hub 5 supports modem mode (I presume it does) but I do believe the Hub 5x is not the same as the Hub 5 - see THIS link 

The Hub 5x is for full fibre connections - where there is a fibre to the property, not a coax - what type of cable comes into your house?  

------------------------------------------------------------------------------------------------------------------------------
I know a bit about Wi-Fi, Telecoms, and TV as I used to do it for a living but I'm not perfect so don't beat me up... If you make things you make mistakes!

Callinder
Dialled in

I'm pretty certain that I don't have a full fibre connection since the cable to my home is the same one used over 10 years ago by NTL, or it could have been Telewest, after they bought Cable London. I may just have a bash and see what happens!

carl_pearce
Community elder

The HUB 5 NONE x 100% supports modem mode as I use it myself.

Callinder
Dialled in

Thanks for confirming this. Once I heard that Hub5* meant full fibre cable I was pretty certain I'd be OK.