on 12-01-2022 08:21
Hi - when I try and access my router using http://192.168.0.1 (as printed on the router label) I get this error:
on 14-01-2022 15:22
Hi @corbetta, thanks for reaching out, sorry to hear that you've been unable to log into your hub 5.
Have you had any success since posting?
Regards
Lee_R
on 14-01-2022 20:24
Hi, I did a pinhole reset and I can now get to the login page
on 17-01-2022 09:25
Hello @corbetta,
Thank you for the update, has this resolved your issue?
Many thanks,
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on 20-01-2022 14:07
My new Hub 5 produces this error on a regular basis, I have to keep rebooting the hub 5 to clear the error and then after a period of time the error comes back, obviously something is not correct with the hub 5. Here is my error on my Hub 5;
Internal server error: CosaError: CcspBaseIf_getParameterValues() failed: "Device.X_CISCO_COM_CableModem.IPAddress" Stack: CosaError: CcspBaseIf_getParameterValues() failed: "Device.X_CISCO_COM_CableModem.IPAddress" (errorCode=192) at [anon] (/usr/src/debug/ccsp-jse/8888+gitAUTOINC+71cde0c8c5-r0/git/source/jse_cosa_error.c:118) internal at [anon] () native strict preventsyield at isRemoteRequest (/www/jse/library/auth.js:74) at [anon] (/www/jse/rest/v1/system/ui/screens.js:91) at [anon] (/www/jse/rest/v1/system/ui/screens.js:163) tailcall at global (/www/rest/front.jse:369) preventsyield (0)
on 20-01-2022 14:18
on 21-01-2022 09:11
Rebooted my Hub 5 last night, I can now access it via 192.168.0.1
I am now getting the following error;
Internal server error: Error: Unrecognised CCSP downstream modulation "" Stack: Error: Unrecognised CCSP downstream modulation "" at getDSModulationAPIValue (/www/jse/rest/v1/cablemodem/downstreamchannel.js:42) at getDownstreamChannel (/www/jse/rest/v1/cablemodem/downstreamchannel.js:61) tailcall at [anon] (/www/jse/rest/v1/cablemodem/downstream/primary.js:61) tailcall at global (/www/rest/front.jse:369) preventsyield (0)
on 23-01-2022 09:38
Hi @mcmorley,
Welcome to our Community Forums and thanks for your post.
Sorry to hear you've been having similar issues. If you are still getting any errors I'd suggest a pinhole reset as opposed to just a reboot.
Keep us posted.
on 19-04-2022 12:04
Hi,
I am having the same problem. Getting pop-up with HTTP Error 500 "Internal Server Error" and a lot error text. I rebooted it and it goes away and no doubt will be back soon.
Not as worrying as the massive security hole where you can't actually disable uPNP on the Hub 5 (even though it says it's disabled!) but still annoying
Mike
on 21-04-2022 13:48
Hi Mike and Corbetta,
I'm sorry to hear that you both seem to be getting a HTTP error with your Hub 5
I'm going to pop you both over a PM so I can take some details and look into this for you both. Please do look out for my messages over at the purple envelope
Thanks