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Hub 4 not working

Steveaus77
Settling in

Can someone have any idea how to fix my hub 4 not working after a power outage this afternoon. Reboot the hub several times but no success. Try the reset function for over 60 seconds but nothing. Flashes white and then red static.

2 REPLIES 2

Tudor
Very Insightful Person
Very Insightful Person

Could have taken out some VM equipment

Check with Area faults on  0800 561 0061 or if you have a VM landline 150


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2

Zoie_P
Forum Team (Retired)
Forum Team (Retired)

Hi Steveaus77, 

Thank you for your post and welcome to forums 🙂
I am sorry to hear you are having issues with your Hub 4, I have managed to locate your account and can see you have some power level issues that require a tech. 

I can get this booked in for you and will pop you over a private message to confirm some details. Just keep an eye out for the purple envelope 🙂
Zoie