Hello
I am new to Virgin media. i was sent a quickstart pack to install the Hub 4 and 260 box myself.
i was confident i could wire up the Hub 4 / tv box and all the TV cables myself.
But after not getting any signal (according to the Red flashing light around the top), I needed to get an Engineer in to fix it.
He just gave me a new Hub 4 and all seemed fine.
Today after i turned it off and on it has not restarted properly. The white light is always on but no WIFI or Ethernet connections have been made with the router. The TV box hard wired to the router cannot see the router, nor can my smart phone or laptop on wifi.
According to Virgin media team an engineer is needed to fix it again.
my question is has there been a large amount of issues with the Hub 4?
Should i push for a Hub 5 or Hub 3?
I am awaiting the problem to be fixed tomorrow hopefully with probably the 3rd Hub 4.
I appreciate there is a lot of dodgy PCB components out there and i just hope any new Hubs coming my way has no further issues.
It has not been 2 months since the initial setup and i am now surviving on a weak 4G signal to get stuff done.
Thanks
