on 14-07-2021 07:22
I’ve just joined Virgin Media and have a Hub 4. I seem to be experiencing poor WiFi quality as others have eluded to. I’ve looked at some of the solutions posted and thought I’d put the hub into modem mode and use my Netgear Nighthawk X4S AC2600 as the WiFi router. Although I get a 2.4 & 5GHz network signal from the Nighthawk router I have no internet connection on either. I have tried connecting the router into all 4 ethernet ports on the Hub 4 but this makes no difference. During set up I ensured that the hub had nothing connected to any of the ethernet ports on the Hub 4 and after rebooting and allowing it to settle down connected the Nighthawk router and powered this up. I have tried connecting my desktop to all the available ethernet ports on the Hub 4 instead of the router and still cannot get internet access – it appears that all 4 ethernet ports on the Hub 4 are inactive with no live ethernet port – can anyone help please
on 14-07-2021 07:42
on 14-07-2021 15:17
Thank you for your help I have managed to put the Hub 4 into modem mode but all 4 ethernet ports are now still active I have tried connecting Port 1 to the LAN port on my Nighthawk router but cannot get internet access over the WiFi from the Nighthawk router I note that your instructions refer to the Hub 3 is it different for 4 and if not any other suggestions? Are there any settings on the Nighthawk router that need to be changed to allow it to receive an internet connection from an external modem as opposed to the internal modem it would normally use? I’ve been trying to fix this for two days all suggestions appreciated
on 14-07-2021 15:19
on 14-07-2021 16:01
Thank you for the information and putting me on the right track works a treat
on 14-07-2021 16:50