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Hub 4 green light and 350mg speed

Roland7137
On our wavelength

Hi 

I have a hub 4 and for the last 3 days I have a steady green light instead of white. As well the Wi-Fi speed is around 350Mbs about 1 meter away from hub. I forgot to tell you that I’m using this hub like router and normal hub is a Assus Rog Raptor AX-11000. 
can someone help me with this, if know! 

thanks

 

1 ACCEPTED SOLUTION

Accepted Solutions

newapollo
Very Insightful Person
Very Insightful Person

Hi @Roland7137 

Have you seen the << pinned post >>. ?

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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See where this Helpful Answer was posted

2 REPLIES 2

newapollo
Very Insightful Person
Very Insightful Person

Hi @Roland7137 

Have you seen the << pinned post >>. ?

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
Problem solved? Click to mark as a Helpful Answer, or use Kudos to say thanks
The do's and don'ts.
Keep the community welcoming for all. Please read the FAQ's
The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali

Newapollo

Thank you very much for the pinned answer. This is fine but why the speed went down? 
I thought that because of this green light the speed went down. 
min Wi-Fi the speed is awful. I’m paying for 1Gb and I have only max 350Mbs a meter away from Assus Rog Raptor. Yesterday I brought an Netgear Orbi RBK963 from a friend because I thought that this mesh will help. Nothing….. instead of 350Mbs was 385Mbs…….. nice. Pay like crazy and get s…..t.

I think I’ll leave this Virgin. I’m their customer for the last 6 years and all this years I paid them a lot of money and every time I had to call them every week to sort out my speed.