Hub 4 and Orbi Mesh

[philr123]

I currently have my Hub 4 connected to an Orbi Mesh Wifi Hub (with Orbi as a router not as an AP and the Hub 4 as a modem).

Wifi speed on the 5G wifi from the Virgin hub is c.200mbps (even beside the router) but the speed from the Orbi is only 60-70 (despite it being connected by ethernet cable to the Virgin router that is getting 500-600 mbps).

Turning the Virgin Hub into a modem made no difference.

Any ideas highly appreciated - I have had two Virgin engineers out now and a new Virgin Hub but they do not understand why even the wifi speed from the hub is so low (given only 2 competing wifi routers and we are on an uncongested channels and speedtesting directly beside it)

Cheers

Phil

[Adduxi]

1 - What spec is the NIC on the Orbi? Is it 10/100 or 100/1000 ?
2 - What speeds do you get on the Orbi if you disable wifi on the Hub 4 ?

[gary_dexter]

Have you disabled any QOS features on the Orbi?

[conman33158]

Also make sure your Ethernet cable is Cat 5e or above.

[philr123]

Hi found it

100M Full on LAN 1 (where it is connected)

the speed is still 60-70 with no wireless signal from the Hub 

Cheers

[conman33158]

If it's 100mb on the Ethernet on the Orbi then 60mb-70mb would be about right

[philr123]

Sorry missed a 0 it is 1000m/full  so it should be taking the full 600mbps coming down the pipe to the hub

[gary_dexter]

100mbps?

It needs to be 1000Mbps.

What is the spec of the cable?

[philr123]

Hi it is a cat 6 cable and I did try another cat 6 cable just in case and got the same result 

[gary_dexter]

What speed do you get wired to the Orbi?