Hub 4 - Modem Mode with Tenda Mesh 3

[stevehall]

Hi all,

I have a Hub 4 and Tenda Mesh 3 Wifi Router.

I've set the Hub 4 into Modem mode (or at least I thought I had).

It says it's in Modem mode but the light is still white, not magenta, and when I try to access the settings on my Mesh 3 using 192.168.0.1 it still goes to the Virgin Hub. (The Hub should now only be accessed via 192.168.100.1)

I need to access my router settings so I can open some ports for my EV car charger but I can't get there.

Any ideas what I'm doing wrong? 

Thanks

[Tudor · Accepted solution]

Hub4 LED is white when in modem mode, only Hub3 is it magenta. Known problem that you can still access the hub on 192.168.0.1. You could try a pin hole reset of the hub and then put it in modem mode again, I’ve seen this work for someone. 

[stevehall]

Thanks Tudor,

I suspected that the change in light colour was an error in the Virgin documentation. (The Hub 4 instructions say you'll get a magenta light in modem mode)

It wouldn't normally be an issue to me with 192.168.0.1.still accessing the Hub 4 but according to Tenda that's the IP Address I need to use to change the port opening settings on my Mesh 3. 

At the moment I can't get to those settings.

Cheers

Steve

[legacy1]

Might be best to send the Tenda Mesh 3 back it only does 100Mb ports so you speed will be limited.

[stevehall]

Sorry, I made a mistake. I have the Tenda MW6 - 3 Mesh router not Mesh 3.

[legacy1]

Given the Mesh acks like a switch in its router mode getting to 192.168.0.1 might be hard so disconnect it from the hub then login to the Tenda and change its IP LAN to 192.168.1.1