on 09-11-2022 21:46
I currently have a virgin hub 3 with 2 WiFi pods.
Im looking at upgrading to 1 gig internet. I’m assuming I will get a hub 5 if I upgrade. If I do get the hub 5 will the WiFi pods work with it or will I need to get 2 new ones and return the ones I have.
on 12-11-2022 09:16
Hi @Taj100,
Welcome back to our Community Forums and many thanks for your post.
If you currently have the hub 3 and are looking to upgrade to Gig1 Fibre broadband, your router will be upgraded too and your WiFi Pods will need to be provisioned on the account.
You can give our team a call on 0345 454 1111 or 150 from your Virgin landline and they'll be more than happy to help with this 🙂
Let me know if you've got any further questions and I hope you have an amazing weekend!