Hub 3 solid red light

[hacienda]

Good morning,

My Hub 3 is showing a solid red light, is VERY warm to the touch, the TV glitches occasionally and the Wi-Fi is lost randomly on differing devices.

The hub is not in direct sunlight and not near a heat source.

I have ran through all the suggested "fixes", unplugging, reconnecting, resetting, waiting etc. all to no avail.

If possible could I get some help here.

Ever hopeful,

[Travis_M]

Hi @hacienda

Thanks for posting on our community forum and so sorry to hear about this issue with your hub.

I am going to drop you a private message now to collect some more information and investigate further, please keep an eye on your inbox for a message from myself.

Regards

[hacienda]

Good day to all.

Technicians visit arranged through this forum, thankyou Travis.  A new Hub and problem is sorted.  The technician Dean was polite, friendly and informative.

So to recap, solid red light is BAD, solid white light is GOOD.

Have fun and enjoy life.

[Tom_W1]

Hi @hacienda, thanks a lot for your kind words.

Glad everything is now sorted for you!
Take care.

Many thanks