Hub 3 red light

[Winspear2007]

Please help 

hub has shown red light for last 2 days. Done everything possible with no results. Phoned for support but just got told to wait and all should be ok but still not working. 

[John_GS · Accepted solution]

Hi @Winspear2007 

Thanks for posting and welcome to the community.

Please can you try this for me;

• Turn the power switch off on the back of the Hub.
• Ensure the Hub is upright, in a well-ventilated location and out of direct sunlight, if possible. 
• Switch the hub back on at the power. The Hub should now operate normally.
Please report back with the result.

Best wishes,

[Winspear2007]

Still nothing. 

[Robert_P]

Thanks for letting us know Winspear2007, I will send you a Private Message to get some more details from you to get this looked into further.

Thanks

Rob