31-10-2020 13:58 - edited 31-10-2020 14:02
Hi,
I’ve recently added a Deco M9 mesh system to my home and I was having all sorts of issues with WiFi signal, my Sonos etc dropping out. I realised it was due to having the hub and Deco both in Router mode. I turned off the WiFi on the hub. It worked ok for a while, then more issues. I solved those by changing the Deco to AP mode only. Everything works now but it seems a shame not to be able to use the anti virus etc on the Deco now. I read if I put the hub in modem mode, plugged the deco into this, only the deco, then added a switch to the Main Deco, it should all work ok. Everything plugged into the switch they I want hard wired.
stupid question, the Virgin cable in from the wall has a coax and Ethernet cable. Both need to be connected into the hub. If I can only plug the Deco into the hub, when it’s in modem modem, where do I plug the Ethernet cable linked to the coax cable? The virgin instructions suggest it has to be in the Hub? Would it go in the switch?
thanks
Jaimie
Answered! Go to Answer
31-10-2020 14:04 - edited 31-10-2020 14:05
@Jimjam75 wrote:....where do I plug the Ethernet cable linked to the coax cable? The virgin instructions suggest it has to be in the Hub? Would it go in the switch?
Yes to the switch but what is this Ethernet cable linked to the coax cable connected too?
on 31-10-2020 14:24
on 31-10-2020 14:41
on 31-10-2020 14:45
You need a set up similar to one of these ...
on 31-10-2020 14:02
Set it up like this ...
Put the Hub 3 into modem mode …
To enable modem mode on your Hub 3
and wait for the base light to turn magenta.
Note: Once in Modem Mode, the IP address you use to access your Hub changes from 192.168.0.1 to 192.168.100.1.
………………………………………………………………………..
Disconnect all ethernet cables from the Hub 3 then power off the Hub 3.
Then, set up your own router with the WAN port set to be in DHCP mode. Make sure it’s fully initialized (leave 5 min) and then put in the Cat 5E/6 cable to the Hub 3.
Now power up the VM hub and you should get a connection. This order only needs to be done the first time you connect your own router to the VM hub.
31-10-2020 14:04 - edited 31-10-2020 14:05
@Jimjam75 wrote:....where do I plug the Ethernet cable linked to the coax cable? The virgin instructions suggest it has to be in the Hub? Would it go in the switch?
Yes to the switch but what is this Ethernet cable linked to the coax cable connected too?
on 31-10-2020 14:07
on 31-10-2020 14:20
Thanks Alessandro.
the coax is connected to the wall plate. Then Into a splitter (tv and broadband). Then four cables come out of the splitter. Two coax and two Ethernet. The setup instructions said to plug one coax and one Ethernet into both the hub and the virgin tv box.
on 31-10-2020 14:22
Hi and thank you.
it’s this Ethernet and coax, which comes from the virgin splitter box?
on 31-10-2020 14:24
on 31-10-2020 14:36
Ah, get it. So it is taking the broadband signal from hub, via the splitter box, to the TiVo. Make sense now. So I just plug that into the switch.
thank you
on 31-10-2020 14:41
on 31-10-2020 14:45
You need a set up similar to one of these ...