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Hub 3 issues

Hassan69
Tuning in

Hi my mum's Hub 3 keeps losing ethernet connection or basically stays on wifi. This has been going on for at least 2 years i think. In that time i have VM come and check outside connections, change to a new hub 3 and remove the filter that was connected as it wasn't needed. I've done factory reset, tried different PC's and cable changes but the issue is still there. She's paying for a service that is not delivering as attended.

10 REPLIES 10

Update spoke to someone else and should receive a new Hub 3 in a few days.