Hub 3 drops internet connection

[chriswb]

Hi,

I have a Virgin media Hub 3 in modem mode that has started recently dropping the connection to the internet. My internal network is fine, however once this happens I usually have reboot the Hub or wait for it pick the connection back up again. I am on M600.

There hasn’t been any issues in the area. Do these stats from the hub look ok? Thanks 

Downstream bonded channels

Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID

1	203000000	-2	40	256 qam	9
2	211000000	-2.2	40	256 qam	10
3	219000000	-2.2	40	256 qam	11
4	227000000	-2	40	256 qam	12
5	235000000	-2.2	40	256 qam	13
6	243000000	-2.2	40	256 qam	14
7	251000000	-2.4	40	256 qam	15
8	259000000	-2.4	40	256 qam	16
9	267000000	-2.5	40	256 qam	17
10	275000000	-2.7	40	256 qam	18
11	283000000	-2.7	40	256 qam	19
12	291000000	-2.7	40	256 qam	20
13	299000000	-2.7	40	256 qam	21
14	307000000	-3	40	256 qam	22
15	315000000	-3.2	40	256 qam	23
16	323000000	-3.5	40	256 qam	24
17	331000000	-3.4	40	256 qam	25
18	339000000	-3.4	40	256 qam	26
19	347000000	-3.2	40	256 qam	27
20	355000000	-3.5	40	256 qam	28
21	363000000	-3.5	40	256 qam	29
22	371000000	-3.7	40	256 qam	30
23	379000000	-3.7	40	256 qam	31
24	387000000	-3.7	40	256 qam	32

Downstream bonded channels

Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors

1	Locked	40.3	823	7355
2	Locked	40.3	675	7633
3	Locked	40.9	693	6460
4	Locked	40.9	627	5292
5	Locked	40.9	607	4133
6	Locked	40.3	648	4159
7	Locked	40.9	737	3492
8	Locked	40.3	1287	933
9	Locked	40.9	1084	878
10	Locked	40.9	978	669
11	Locked	40.3	648	549
12	Locked	40.3	878	677
13	Locked	40.3	1173	1775
14	Locked	40.3	1174	1604
15	Locked	40.3	924	2964
16	Locked	40.3	801	2366
17	Locked	40.3	667	2943
18	Locked	40.3	797	3586
19	Locked	40.3	799	3434
20	Locked	40.3	893	3115
21	Locked	40.3	941	2959
22	Locked	40.3	1209	2099
23	Locked	40.3	1209	1913
24	Locked	40.3	957	3175

Upstream bonded channels

Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID

1	32600000	46.3	5120	64 qam	5
2	39400000	46.5	5120	64 qam	4
3	46200000	46.8	5120	64 qam	3
4	53700000	47	5120	64 qam	2

Upstream bonded channels

Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts

1	ATDMA	0	0	0	0
2	ATDMA	0	0	0	0
3	ATDMA	0	0	0	0
4	ATDMA	0	0	0	0

[chriswb]

Reset the router again, POST RS ERRORS started climbing again. I assume there is still a problem with the connection somewhere?