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Hub 3 base LED is a solid red - tried option on the various threads

BestGuess
Joining in

Hub 3 the yellow/white moved to orange and then red.  I have tried all of the following:

  • Moved location of the hub
  • Out of direct sunlight
  • Free of obstructions and dust
  • Not even warm to the touch
  • Switched off the hub (reboots, overnights, long weekends)
  • Reset the hub (several times)
  • Checked logs for unusual activity (several times)
  • Checked cables including the ethernet cables from my devices
  • Checked hub security (several times)
  • Firmware is updated

I have not tried kicking the hub, but it is becoming an option.  

1 ACCEPTED SOLUTION

Accepted Solutions

Lee_R
Forum Team
Forum Team

Hi @BestGuess thanks for posting and welcome to our community.

Sorry to hear of any concerns your constant red light may be causing you. I would like to help this get resolved. I am going to send you a private message. Please look out for the purple envelope in the top right of your screen.

Regards

Lee

See where this Helpful Answer was posted

2 REPLIES 2

Lee_R
Forum Team
Forum Team

Hi @BestGuess thanks for posting and welcome to our community.

Sorry to hear of any concerns your constant red light may be causing you. I would like to help this get resolved. I am going to send you a private message. Please look out for the purple envelope in the top right of your screen.

Regards

Lee

Lee_R
Forum Team
Forum Team

Hi @BestGuess, thanks for getting back to me privately.  
This is just a quick note to confirm you're satisfied with the response and efforts of the forum team?  Remember, if you ever need assistance in the future, our fantastic community and forum team are always willing to lend a hand. Please bear in mind, you can manage your account from here. Your online account, will give you access to your bills, show your package details, diagnose any possible faults and monitor any orders and appointments you may have. 
Regards
Lee_R