on 04-07-2021 18:30
So as we enter the second weekend of dire service and ZERO contact from virgin operatives I’m wasting my Sunday evening trying to sort out ultimate oomph kit for which I pay over a hundred quid a month
Answered! Go to Answer
on 14-07-2021 18:27
365 bursting to 479
this was the laptop hard wired to hub
and this was at my desk wifi only (pod is under the desk )
69 bursting to 74
on 15-07-2021 12:01
@Edp22 wrote:365 bursting to 479
this was the laptop hard wired to hub
and this was at my desk wifi only (pod is under the desk )
69 bursting to 74
Try again using the link I gave you (Sam Knows) for completeness - but this suggests there's not a great deal wrong with your broadband connection (at the time of testing) even though 600M would be nice, but there's a wireless connectivity issue - can you try to pods at other locations - not under the desk?
I don't know your house layout etc. but I would be looking to use Ethernet cabling to your office/desk (which I do) and even looking to get my own mesh system (though with your package you should be able to use the pods, if they're included).
Also use a Wi-Fi analyser app such as inSSIDer to see whet the wireless environment looks like at your property and take steps accordingly.
on 15-07-2021 12:03
Sadly Ethernet to office from hub isn’t realistic here. Next house maybe!
thanks hopefully the WiFi pods will create and effective mesh
in the mean time I’ll see if I can elevate the hub but constricted by length of virgin cables from the wall
first world problems
on 15-07-2021 12:32
Hello Edp22
Have you looked into or given any thought to getting the hub relocated
Gareth_L
on 15-07-2021 13:02
Yes regularly but virgin cables coming into the house dictate where it rests
on 16-07-2021 13:43
Hi Edp22
I am happy to get a Technician back out if you wish
Gareth_L
on 16-07-2021 13:51
Hi. That may be an option. Let’s see how the mesh works when it’s all up and running and has been used for a week
the final pod should arrive soon according to Sophie
yesterday’s video call was fine but I’ll see what happens when two people are working at the same time
on 16-07-2021 13:56
Sounds like a good plan Edp22
Look forward to seeing how the week pans out
Gareth_L