Menu
Reply
  • 7.28K
  • 759
  • 1.14K
jbrennand
Legend
3,205 Views
Message 21 of 26
Flag for a moderator

Re: Hub 3 WIFI incorrect password?

Did you use the "alternative" reset protocol suggested in mwssage 12 ?

https://community.virginmedia.com/t5/Networking-and-WiFi/Newish-hub-3-WIFI-incorrect-password/td-p/3...


--------------------
Services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
0 Kudos
Reply
  • 9
  • 0
  • 0
Rapter
Joining in
3,185 Views
Message 22 of 26
Flag for a moderator

Re: Hub 3 WIFI incorrect password?

Thanks all. Seems to be working. The Hub had totally reset without me doing anything. Very annoying as had to spend many wasted hours putting everything back on again today, so behind. Sonos was the worse. I suppose VM dont care nor will offer any compensation. Just been told some great new Intel about what Vodafone are getting up to with broadband in early 2019 with current trials in Milton Keynes. I think this could be my last year with VM unless they buck their ideas up. #annoyed #wastedday

Nevermind... All good now. Thanks again. 

0 Kudos
Reply
  • 2
  • 0
  • 0
jp297
Joining in
3,137 Views
Message 23 of 26
Flag for a moderator

Re: Hub 3 WIFI incorrect password?

Not yet, will give that a try and let you know. Thanks
0 Kudos
Reply
  • 5.23K
  • 158
  • 895
Community Manager (Retired) James_W
Community Manager (Retired)
3,077 Views
Message 24 of 26
Flag for a moderator

Re: Hub 3 WIFI incorrect password?

Updates made last night should have resolved this issue for those of you affected.

A simple reboot is all that should now be required.


New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
Reply
  • 2
  • 0
  • 0
Joolz_m
Joining in
3,058 Views
Message 25 of 26
Flag for a moderator

Re: Hub 3 WIFI incorrect password?

I re-booted this morning, just because I thought it might work and ........... it didn't.  Gutted that I couldn't watch iPlayer last evening even having spent ages on the phone waiting for "one of our agents will be with you shortly" to be told it will be a 20 minute wait.  Re-set and re-booted to no avail so now without useful wi-fi.  Have always found VM very good in the past at rectifying problems but they must know that their latest update has caused these problems.  Why can't they sort it out?

0 Kudos
Reply
  • 7.28K
  • 759
  • 1.14K
jbrennand
Legend
3,037 Views
Message 26 of 26
Flag for a moderator

Re: Hub 3 WIFI incorrect password?

Did you try this ?  - a pinhole reset with a twist - as per message 12 - has helped a lot of people this week.

https://community.virginmedia.com/t5/Networking-and-WiFi/Newish-hub-3-WIFI-incorrect-password/td-p/3...


--------------------
Services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
0 Kudos
Reply