Hub 3 Overheating - old age?

[VikkiL]

Hi 

I have a solid red light on my hub 3.0 for a few weeks now which (looking at instructions) suggests it's overheating. I've switched it off for a while - no difference. Tried resetting - no difference. It's always been in a well ventilated spot and that's not changed. My house is pretty cold, so I don't think there's an environment issue. I work from home and have started to notice the wifi quality deteriorating which is incredibly frustrating, especially on conference calls. I've had the hub for about 5 years, so is this just a sign it's on its last legs and needs replacing? Is it fixable?

[Ryan_N · Accepted solution]

Hi VikkiL, 

Thank you for your post and welcome to the forums. 

Apologies to hear of the experience you've been having with your hub/connection. You've provided me with enough information to know that I can get this resolved for you over a private message. With that, I will pop you one over straight away to get things sorted. 

Cheers, 

Ryan.