Hub 3 - No Lights

[Mattb15]

Just called up as no lights / no Internet - they have said it will pass to another team, but chances are I need an engineer visit if a new hub is needed.

How can I get that booked in quickly?

Thanks

[Beth_G]

Hi Mattb15,

Thanks for posting on the Community Forums! I'm sorry to hear you've been having some problems with your hub.

If you have no lights showing, we will definitely need to arrange a replacement for you. I'll pop you over a PM now so I can take some details and help get this arranged if you haven't been able to already 🙂

Beth

[Mattb15]

Thanks

I called back and had an engineer come out the next day to replace so good service.

Thanks

[Hayley_S]

Hello @Mattb15.

Thank you for the update on this 🙂 

I am glad that you have had an engineer visit, please do let us know if you need further help in the future.

Hope you have a lovely day.

Thanks,