Hub 3.0 restart EVERY NIGHT between 12am and 1am

[GarethJ42]

Hub 3.0 restart EVERY NIGHT between 12 am and 1 am I am aware that Virginmedia like other ISP do maintenance overnight but every night is a bit of a joke as it causes issues with my home network and devices and if I happen to be working late on emergency remote work it no use.

[jbrennand · Accepted solution]

Usually only happens for a couple of days or so.

Keep a record as evidence thus...
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If you haven’t already, set up a free, secure and “offlsite” - “Broadband Quality Monitor” to continually monitor the state of your connection and record any true network dropouts , latency issues, packet drops, etc - it will thus allow you to differentiate between those and simple wifi dropouts. It does it 24/7/365 and it keeps a visual record of any/all of your network disconnections, useful data to have to match to the Network logs (in your Hub settings) and also in discussions with VM - note it will take a few hours to start seeing a sensible picture - post up the “link” to the “share live graph”. Click the lower link (Share Live Graph) then click generate. Copy the text in the Direct Link box, beware, there may be more text than you can see. On here click the Link icon (2 links chain to the left of the camera icon) In the URL box paste the link you copied and then click OK

https://www.thinkbroadband.com/broadband/monitoring/quality