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Vulkir
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Message 11 of 14
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Re: Hub 3.0 Randomly Restarting

Had a chat with a VM Rep and they are sending a new router.

Once it arrives, I will update this thread with the results and if it fixes the issue!

 

Thank you all for your help.

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Forum Team
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Message 12 of 14
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Re: Hub 3.0 Randomly Restarting

Thank you for coming back to me Vulkir.

 

 

I am glad to hear you are getting a new router.

 

Let us know how you get on.

 

Kind regards.

 

Paul.

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Vulkir
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Message 13 of 14
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Re: Hub 3.0 Randomly Restarting

So after installing the new router yesterday evening, I haven't had an internet connection since.

Light on the box is this yellow/white colour and upon logging into the router I am greeted with Access Denied for the internet.

I have done a 40 second reset already and that didn't seem to have any impact.

I unpacked the box, plugged it in and thought I was good to go? Am I missing something?

 

Thanks,

 

 

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Vulkir
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Message 14 of 14
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Re: Hub 3.0 Randomly Restarting

Soooooo,

 

Needed to activate the hub. Called 150 pressed 1 a few times and all is well.

 

Smiley Happy

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