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stickingwithit
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Hub 3.0 - Can I have both 5GHz and 2.4GHz at the same time?

Hi

All but one of our devices works fine with 5GHz but my Wifes cr*ppy work laptop can only handle 2.4GHz. I don't want to 'downgrade' everything else just for this one laptop so would like to configure the router to use both at the same time.

I thought I might be able to do with with the guest network and give her a different network to connect to with a different setting but this doesn't seem possible as the whole router is either set to 5 or 2.4.

Any ideas anyone?

thanks 

 

 

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Superuser
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Message 2 of 12
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Re: Hub 3.0 - Can I have both 5GHz and 2.4GHz at the same time?

The Hub 3 broadcasts on the 2.4Ghz and 5Ghz simultaneously. However, in their infinite wisdom VM decided to give both networks the same SSID. You can access the Hub's GUI using http://192.168.100.1 and navigate to the wireless settings and rename the SSIDs to what you want, giving the 2.4Ghz network a different name to the 5Ghz network, so you can connect to the network of your preference.

In theory if both networks have got the same name and credentials then a wireless device should connect to the network with the strongest signal.

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M4YON
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Message 3 of 12
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Re: Hub 3.0 - Can I have both 5GHz and 2.4GHz at the same time?

The super hub 3.0 has one simontanious SSID for 2.4ghz and 5.ghz so you dont need to do anything it automatically runs both at the same time by default.
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stevedh2
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Re: Hub 3.0 - Can I have both 5GHz and 2.4GHz at the same time?

Further to the above, you only need to give different ssids to 5Ghz and 2.4Ghz if you want to specifically connect to one or the other and the device your trying to connect with doesn't have an option for selecting frequency.
Having seperate SSIDs also may give you the option of priorotising connections but it does tend to mean your device will try to hang onto the higher proroty connection even when it would be better to switch.

Generally 5Ghz when your quite close, but it degrades quicker then 2.4Ghz due to distance and obsticales

If you leave both with the same SSID then the device trying to connect will attempt to use the best connection and will swap between 5 and 2.4 depending on conditions and if it can only handle 2.4 it will connect to 2.4 etc

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at3110
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Re: Hub 3.0 - Can I have both 5GHz and 2.4GHz at the same time?

I have an Echo that is connected to my 5GHz and is great for playing music... I then bought a couple of plugs for lamps in the house and they can only connect to 2.4.... so based on the previous messages I have changed the name of my 2.4 so they have different names but I still dont seem to be able to run them both at the same time! If I set up the plug then the music then tries to connect over 2.4 and it does not work properly....

Can anyone help me .... not very good at all this so please be patient and give me step by step idiots guide

thanks so much x

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Dunc
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Message 6 of 12
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Re: Hub 3.0 - Can I have both 5GHz and 2.4GHz at the same time?

Does setting up two said allow my older devices to see a 2.4 signal as at the moment they never see the hub 3.0
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SquirrelFox
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Re: Hub 3.0 - Can I have both 5GHz and 2.4GHz at the same time?

I've just had the same problem with a eWelink light adaptor. Even though the Hub 3 was using both 2.4 and 5 GHz it wouldn't connect. So .. I signed into the hub admin ( info for this is printed on the side of the Hub ), went to wireless settings and disabled the 5GHz and then continued to set up the 2.4GHz adaptor. Then I set up the Echo to control the adaptor using the add devices section on the app. Once everything was working I enabled the 5GHz again, full circuit reset on the Echo ( off and on again ) and everything seemed to work just fine.
I haven't switched off the adaptor yet so Im not sure if it will reconnect with both GHz running but I guess if that happens then repeating the procedure would probably work!

Hope that helps!
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deffstar72
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Message 8 of 12
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Re: Hub 3.0 - Can I have both 5GHz and 2.4GHz at the same time?

I had the engineers round and they said that it doesn't automatically switch between 2G and 5G, it stays with the one it connected to first, which is usually 2G.

They split the signal and my son's PS3 wouldn't connect at all so I had to revert it back by doing the full reset of the router.

I did a speed test and got 70 megs. I was close to the router and thought I'd try disconnecting the WiFi from my phone and do another test. Yep. Over 100 megs now. It's been near the router since yesterday at around 5pm connected all the time and never did I get over 70 megs speed until I disconnected and reconnected WiFi, so the engineer is right and now I'm annoyed by this because Sky broadband worked fine on my son's PS3 when the signals were split.

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cje85
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Message 9 of 12
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Re: Hub 3.0 - Can I have both 5GHz and 2.4GHz at the same time?

Check in the router settings that the 5Ghz channel is somewhere between 36-48 as certain devices don't support the higher channels (which is a pain, as they're usually the clearest).

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deffstar72
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Message 10 of 12
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Re: Hub 3.0 - Can I have both 5GHz and 2.4GHz at the same time?

I disconnected WiFi and reconnected it and it's connected to channel 44.

I tried higher ones manually and it doesn't support them.

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